TEMP to PERM | FULL-TIME

Boulo Solutions is partnering with a Birmingham, AL Commercial Real Estate company looking to hire a Tenant Service Coordinator to join their team. We need this person to start as soon as possible and it will be a temporary 3 month position that could turn into full time. If you excel at administrative duties and customer service this could be a good fit for you!

Employment Type: Full-Time, 3 months temp with hope it could go full time.
Flexibility: Great culture
Pay: $20-23/hour based on experience

Reporting to the Property Manager – Training & Development Lead, the Tenant Service Coordinator will support the Property Management department in the day-to-day operations of the company affiliates and Third-Party Owned real estate portfolio. The Tenant Service Coordinator should relieve Property Managers of certain responsibilities that will allow them to spend a greater portion of their time effectively managing their properties. The Tenant Service Coordinator will be responsible for coordinating with Property Managers, Tenants, and Vendors to ensure a high level of professionalism and foster positive relationships with tenants, vendors, and clients.

Essential Responsibilities include, but are not limited to:

· Respond to tenant inquiries, concerns, and maintenance requests by serving as the Tenant Help Desk administrator. Ensures that maintenance requests are handled promptly and within our policies, procedures, and contractual obligations.

· Develop and control the Work Order Management system. Manage associated invoices, labor and materials billing, and all work order billing and reporting.

· Approve Maintenance Technician expense reports.

· Coordinates all stand alone and recurring work orders including maintenance request and inspections.

· Schedule work orders for Maintenance Technicians to ensure most efficient service to tenants.

· Follow up with tenants to ensure work order satisfaction.

· Send tenant notifications and communications through software provider.

· Create and manages tenant contacts.

· Maintain vendor certificates of insurance, building inspections, and elevator certificates.

· Maintain the small tools inventory.

· Maintain after hour and on-call schedules.

· Provide initial IT support for Maintenance Technician software and tracking.

· Assists property management team with budget preparation as directed by supervisor.

· Maintain positive vendor relationships.

· Perform other duties as assigned.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Our clients are dedicated to building a diverse and inclusive workplace. If this role sounds exciting but your past experience doesn't include every qualification in the job description, apply anyways! You may be just the right candidate.

About Boulo: Boulo is the go-to recruiting expert for working mothers and employers that embrace flexibility for mutual benefit. With years of experience as recruiters, professionals and mothers, our optimism and hope knows no limits in making the workplace work for everyone.If you would like to receive updates about new jobs and jobs not publicly available, create your Boulo profile here:https://app.boulosolutions.com/signup/member. Joining the Boulo Community is free.