Registered Client Associate | Highland Park, IL | $70-80k base + bonus
Leading Chicago wealth management firm seeks experienced client service processional to deliver exceptional care to high net worth individuals.
Responsibilities:
Provide knowledge/support to partners in all aspects of client service, including client meeting preparation, case review/input, operational expertise
Properly dispose of client information; ensure appropriate handling of all outdated/unnecessary information
Establish/maintain details of client contact/service in firm's contact management system
Work with clients to open new accounts; guide clients through paperwork process
Follow-up on all client transfers; report progress to applicable Financial Advisor
Solicit/take trade orders; enter client orders as appropriate/allowed
Assist in data maintenance of firm's portfolio management system
Review/respond as needed to Action/Work Items in Smart Station
Process Order Errors/Corrections as appropriate
Review/respond to electronic correspondence; promptly address issues/concerns with professionalism/attention to accurate resolution
Prepare client forms/reports from rough draft as requested by firm's Partners
Prepare custom consolidated reports; submit to qualified supervisor for pre-approval
Answer non-advice-related client service issues by utilizing available resources including all internal resources
Assist with training of new employees
Serve as back up to cashiering duties of branch
Requirements:
Bachelor's degree preferred or commensurate experience; 3+ year's experience within finance, accounting, insurance, banking, law or similar fields
FINRA SIE, Series 7 and 66 (or 63 and 65) required within an agreed time frame upon hire
Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint) required; experienced with SmartStation or equivalent platform within a broker dealer environment preferred
Excellent verbal/written/interpersonal communication; extraordinary client service skills and genuine interest in serving/caring for clients
Outstanding organizational/multi-tasking/follow-up skills; detail-oriented; high commitment to accuracy/delivering high-quality work
Self-motivated with ability to work independently; efficient prioritization skills; ability to meet deadlines/achieve goals/work under pressure in dynamic environment