Posted: Tue Oct 24 2023
Client Service Specialist
Milwaukee, Wisconsin
Client Service Specialist | Milwaukee
A well-established Registered Investment Advisor (RIA) is searching for a motivated individual to collaborate with clients and provide support to their team of Financial Advisors. This position will be based entirely in the office. The benefits package includes fully funded health and dental insurance, a Health Savings Account (HSA) match, a 401k plan offering both traditional and Roth options, profit-sharing potential within the 401k, as well as the possibility of an employer-funded cash balance pension plan.
Responsibilities:
Manage client calls and address incoming correspondence and inquiries.
Input trade orders as directed by Financial Advisors and execute financial transactions.
Prepare client reports and meeting materials, ensuring post-meeting follow-up tasks are completed.
Facilitate client onboarding, including opening accounts, preparing necessary documents, ensuring compliance, and updating the database.
Contribute to month and quarter-end reporting processes.
Proficient in the firm's technology and software, actively participating in available training and education.
Collaborate in the identification of opportunities to optimize workflows and processes, ultimately enhancing client service quality.
Requirements:
Bachelor's degree
3+ years of experience in the financial services industry
Series 65 and IAR (Investment Advisor Representative) or willingness to obtain
Proficient in the Microsoft Office suite, with experience in Tamarac, e-Money, and Money Guide Pro desired
Strong organizational and analytical abilities, with the capacity to provide support to multiple advisors