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Posted: Mon Mar 11 2024

Operations Assistant

Houston, Texas

Direct Hire

Operations Assistant | Houston, TX
A well-established brokerage firm is seeking a bilingual front office and operations associate to support various departments with administrative and operational tasks.
Manage the front desk, ensuring a professional and welcoming environment
Welcome and greet guests, providing assistance and guidance as needed
Handle all incoming calls, directing them to the appropriate person or department
Receive and organize incoming letters and packages, distributing them to the relevant departments
Prepare outgoing mail, including drafting correspondence and ensuring parcels are securely packaged
Maintain updated records and files, ensuring easy access to necessary information
Coordinate and schedule meetings and conference rooms as required
Aid in the maintenance of client accounts, including managing travel notes, tax certifications, tax reversals, online access, and tracking incoming wires
Generate forms and assist in loan processing tasks
Undertake ad hoc operational duties as assigned
Entry-level candidates or those with 1 year of relevant experience
Fluency in Spanish, both written and verbal
Strong communication and interpersonal skills, with a focus on customer service
Proficiency in Microsoft Office Suite, Outlook, Adobe Acrobat, and Docusign
Effective problem-solving abilities and capability to manage multiple tasks
Tech-savvy with the capacity to adapt to new platforms and proprietary software
Ability to navigate complex and challenging situations confidently

Brokerage Consultants Inc.