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Posted: Fri Oct 06 2023

Team Lead (Supervisor)

St Michael


The Business & Employment Centre is seeking a suitably experienced Team Lead (Supervisor) to join its team. If you are strong in supervisory management, we are looking for you!

Job Title: Team Lead

The Team Lead shall be responsible for overseeing the complete distribution operations and the resource allocation in the warehouse operations at our client on a daily basis.  These duties include but are not limited to the following:
  • Compliance with the standards and safety guidelines to ensure the safety of the work environment,
  • Resource management (ensuring real time replacement of operational heads daily)
  • Ensuring the day-to-day processes and procedures are followed exactly as defined and the necessary corrective actions taken where there is a deviation from this policy.
  • Liaising with Internal and External parties to communicate any information related to the distribution and warehouse.
  • Creating and maintaining work and vacation schedules for team members, to ensure maximum availability of resources to meet company and client requirements.
  • Visiting customers to investigate service quality issues and solve customer complaints related to distribution teams.
  • Leading the daily operational cycle, load assignment, and dispatch of personnel and resources across the distribution cycle.
  • In conjunction with the routing instructions execute the planning and scheduling of all distribution resources.
  • Contribute to the development of the Delivery Service Level Agreement and Warehouse Service Level Agreement, through assigned liaison persons.
  • Conducting Performance Appraisals for direct reports, ongoing daily management of performance and disciplinary matters liaising/escalating to HR as required.
  • Manage all items as it relates to compensation of their respective teams.
  • Provide required reporting at the agreed timelines.
  • Performing other reasonable job-related duties as assigned by Management.

  • A BSc/BA in Logistics, Supply Chain, Management or related discipline or Certification in Supervisory Management coupled with 3 - 5 years’ experience supervising or managing in a Logistics Warehousing / Distribution environment.

Core Competencies/Requirements
  • Sound problem-solving skills.
  • A customer focused, driven and committed professional who is a genuine team player.
  • Highly motivated and proactive, excellent communication and interpersonal skills.
  • Proficient in Microsoft Office applications.
  • Proficient in Microsoft Excel and Power Point
Only suitable applicants will be contacted. Deadline date for submissions is March 15th, 2024.

The Business and Employment Centre