The Business and Employment Centre is seeking to recruit a suitably qualified HR professional in the capacity of Recruiter. The successful candidate will manage and execute recruitment solutions (temporary/permanent/leasing/labour services contract/EOR) offered by the Company for all assigned markets.

This role is all encompassing and has a high advisory component. The Recruiter is well-organised, proactive and maintains a high standard of customer service to our clients by aligning the best suited talent to their needs. A key aspect of this role is the creation of raving fans from our clients while growing B&EC’s client portfolio.

Main Duties and Responsibilities

Manages the Company’s full recruitment service solutions process and manages the backend HR processes of the assignments.
Utilizes the applicant tracking software to initiate and track every step of the recruitment process.
Sources a wide range of applicants utilising various platforms and fielding into our applicant tracking software; establishing their employment potential and suitability.
Assesses and vets candidates using various screening and selection techniques e.g., interviews, online assessments and other testing tools, reference/previous employer checks; analyses results to select/identify and submit candidates that meet the specific requirements of each client.
Creates talent pipelines for current and future job opportunities, using various channels such as the applicant database, cold calling, ads, recruitment fairs, headhunting.
Builds job role profiles based on client needs, designs, and posts appealing job ads to attract and provide the best suitable candidate/s who match client needs.
Arranges and conducts candidate interviews with or on behalf of clients. Acts as advisor to the client in selecting the right candidate.
Maintains the full communication aspect of the placement process including explaining and providing necessary contracts, forms, agreements and other required documentation to both candidate and client.
Advises candidates on resume writing and interviewing techniques and process when needed. Guides, trains and counsels candidates on best methods for gaining and retaining employment and any training needs.
In consultation with the Client Services Manager, prepares proposals, negotiates, and advises on fees for all services; communicates with clients and potential clients, discusses requirements, and informs clients on our service offerings and process.
Builds and maintains the client relationship cycle. Identifies and follows through on opportunities for value add or upsell of services while maintaining regular follow-up with clients.
Proactively and fully communicates with your manager, internal departments, associates, and clients on each step of the staffing process as appropriate.
Maintains detailed records of client contracts and placements in required areas.
Tracks all placements, keeps up to date on pending contract ends and proactively works with the client to confirm continuation.
Manages the end-to-end employment contract process, providing the necessary exit documentation and organising final payments within Company policy and in compliance with labour legislation.
Uses knowledge of HR best practice and labour legislation to act or advise on actions to be taken that minimises company liability and ensures compliance to all labour legislation, in all aspects related to assignments: e.g., assignment lengths, types of contracts, notice periods etc.
Handles grievances arising during and after assignments, creates/issues employment contracts, terminations, tracks absences and other documentation, per Company policy and legislation.
Works in collaboration with HR on complex or escalated people matters.
Maintains feedback evaluation tools on and from candidates/associates and clients.
Responsible for timesheet setup and forwards necessary timesheet data indicating charge and pay rates to payroll/finance at the required times.
Monitors and provides data and reports (e.g., client update; number of associates; end of assignments, recruitment metrics) as required and facilitates other ad hoc reports as requested.
Works collaboratively with Business Development in the execution of the recruitment process and new client acquisition.
Prepares and presents presentations in relation to the recruitment process internally and to Clients as needed.
Performs other job-related tasks that may be assigned by Management.

Qualifications and Experience

A University Degree in Human Resources, Organizational Psychology, Business Administration or related field with minimum 2 years HR generalist or HR recruiting experience
Experience in training and assessment, various Recruitment and Selection techniques
Knowledge of labour legislation and HR best practice

Skills and Knowledge

High level of attention to detail and accuracy
Good, basic numeracy skills; ability to solve problems
Strong relationship building and customer service skills; excellent verbal and written communication skills
Proficient Computer Literacy in Microsoft suite such as Excel, Word, Outlook, PowerPoint, Microsoft Teams
Sound knowledge of applicant tracking software
Keeps up to date with the latest best practices in recruitment and selection and HR principles in general.
Technologically savvy