Client Relations Manager (Business Development Team)
Summary:
CareStaff Partners is a national staffing leader in healthcare for Nursing and Therapy. We are a fast-paced work environment that appreciates individuals hard work and dedication to being a part of something special. We were recently named to the South FL Business Journal's Top 25 Staffing Companies, Top 10 Fast Growing Companies, INC 5000 Fastest Growing and SIA's #14 Fastest Growing Staffing company in the country!
The Client Relations Manager role is responsible for expanding CareStaff Partners client base through building and maintaining relationships with new and existing client facilities, developing an understanding of each client’s unique staffing challenges, and identifying opportunities to fulfill client and potential client’s needs. It is the Client Relations Manager’s responsibility to maximize long-term revenue opportunities by becoming trusted advisors to CareStaff’s clients and recruitment team. This position requires excellent written and verbal communication skills through the use of verbal, email/electronic, and telephonic transmission, and the ability to problem-solve to resolve issues and concerns in a quick and professional manner. This role works closely with the recruitment team to submit candidates into open job requisitions, schedule interviews and negotiate bill rates.
Essential Functions of the job:
- Identifies business opportunities by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange candidate interviews with prospective clients
- Promote the company’s services addressing or predicting clients’ objectives
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing clients
- Enhance CareStaff’s reputation by accepting ownership, innovative thinking and relationship building
- Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Competencies, Skills and Qualifications:
- BS/BA in business administration, marketing, sales or relevant field or 1-2 years’ experience in temporary healthcare staffing
- Proven sales track record
- Experience in customer support
- Proficiency in MS Office and Applicant Tracking Software (ATS) (e.g. Bullhorn)
- Proficiency in English, both written and verbal
- Market knowledge
- Excellent communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
Pay and Benefits:
Salary is between$40,000 - $45,000 based off of experience and we have an unlimited ceiling in commissions! We also offer 1st day insurance and 401K options!
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