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Posted: Fri Mar 08 2024

External Communications Specialist

Chicago, Illinois
Salary:$38 Per Hour
Per Hour


Job Title: External Communications Specialist
Location: Chicago, IL (Hybrid – onsite 3 days per week)

Duration & Type: 2- to 3-Month Contract
Compensation: Competitive hourly rate, Access to Healthcare, Dental, and Vision Insurance Plan of Choice, and 401K

Chamberlain Advisors is currently seeking an External Communications Specialist for our direct client in the financial services industry. This is 2- to 3-month contract covering a temporary leave. Click apply now and join the Chamberlain experience.

The External Communications Specialist consultant is responsible for proofreading, copyediting, and executing forward-looking, online technical and operational information intended to prepare customers for technology changes and new technology solutions for the organization’s electronic trading venues and solutions. This includes content creation for Customer Notice emails, the client’s website, and other customer-facing collateral.  This role advocates for upholding external email communication and website brand standards.

What You Will Be Accountable For
  • Support the external Customer Notice process, including copyediting and coordination of final review approvals. Ensure timely and accurate execution and dissemination is coordinated among Content Delivery (Communication) team members.
  • Support content on client website; update pages for accuracy and brand standards; coordinate content with internal stakeholders and co-owners.
  • Execute clear, concise, useful copy.
  • Collaborate with tool support teams to ensure accountability and timeliness for all team requests/tickets (i.e. contact list uploads, new templates, digital assets, etc).
What Qualifications You Need
  • 3+ years relevant experience
  • Bachelors Degree: English, Communications, Technical Editing or Technical Communication, Journalism, Marketing or similar required.
  • Strong attention to detail and experience editing customer-facing copy.
  • Experience with Content Management Systems and other web-based tools such as AEM, Google Workspace, website design and basic HTML required.
  • Experience sending external communication via an automation tool (Salesforce/Marketing Cloud, XMatters, or other modern mass email distribution tools) required.
About the Client:
Mixing powerful thinking and cutting-edge technology, our client is where the world comes to manage risk. Offering the widest range of global benchmark products across all major asset classes. They have created a marketplace for buyers and sellers bringing together individuals, companies, and institutions that need to manage risk. Our client works to serve as the counterparty to every trade that happens in our markets, to protect the integrity of our markets, and to virtually eliminate third-party credit risk. They are more than a marketplace, they are a team of groundbreakers, problem solvers, and difference makers.

Why Work with Chamberlain?

Chamberlain Advisors is a veteran-owned business that provides human capital solutions across a wide range of industries and engagement types. Chamberlain candidates benefit from our unique hiring and interviewing process which has been designed to increase the likelihood that they will be successful in their job searches. This is achieved through our 5-step recruitment process, ensuring a top-of-the-line candidate experience. Find out what makes us different; apply to Chamberlain today.

Equal Employment Opportunity

Chamberlain Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Chamberlain Advisors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Chamberlain Advisors expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Chamberlain Advisors' employees to perform their job duties may result in discipline up to and including discharge.


Chamberlain Advisors