Account Supervisor

 Role/Title: Account Supervisor
Location: Baltimore, MD 
Hybrid (On-site 2 days a week)
Salary: Up to $95k DOE

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch.

Clutch is looking for an Account Supervisor with agency experience for a client of ours.

Responsibilities:

• Manage client accounts on a day-to-day basis, fostering trust and rapport with key stakeholders.
• Oversee the strategic development, execution, and management of client campaigns and tactical plans, ensuring adherence to goals, budget, and KPIs.
• Deliver projects on time and within budget, achieving a positive net-profit for assigned accounts.
• Secure and communicate critical information to internal teams for successful project execution.
• Understand and follow internal and external processes.
• Become an expert on assigned clients, including their organizational structure, products, goals, market conditions, and competitors.
• Collaborate with the Account Director to set goals and mentor junior team members.
• Lead client presentations alongside team members.
• Prepare and review proposals, statements of work, conference reports, and status reports.
• Clearly communicate goals, budgets, and deliverables to clients and internal teams.
• Obtain client approval for project briefs and review deliverables before presentations.
• Lead weekly departmental staff meetings and manage project profitability.
• Foster positive and productive working relationships within the team and provide constructive feedback.
• Keep the Account Director informed of client and team developments.
• Delegate tasks effectively to junior team members and oversee their workload and performance.
• Participate in the hiring, development, and promotion of junior team members.
• Attend interdepartmental briefings.

Qualifications:

• Minimum of 6 years of experience in a related field. Agency experience with a strong background in retail, consumer, and/or digital media is a plus.
• Excellent written and verbal communication skills.
• Strong consumer brand marketing experience is preferred.
• Exceptional interpersonal skills to build strong relationships with clients and team members.
• Solid presentation skills and a professional demeanor.
• Proven ability to work effectively as part of a team and lead others.
• Detail-oriented with strong problem-solving skills.
• Bachelor's degree or equivalent business experience preferred.

If you are located in the Baltimore, MD area and are interested in this opportunity, please apply today.

Please read: Contact from Clutch employees will always come from the domain @clutchnow.com ONLY and we will always provide a phone number where you can contact us. Clutch will NEVER present a job offer without a verbal or video interview and we will never ask you to transfer or pay money to get hired. If you are skeptical about any email or job offer, please reach out to us directly.