Our client, a renown renewable energy company, is seeking a contract for a Helpdesk Tech 1 to join their team. Duration: 12 Months Location: Bellevue, Wa Benefits: Three insurance levels: Medical/Dental/Vision Insurance, 401K + match, sick time, working at a great company! Candidates must be able to pass a background check and drug test. Responsibilities:
Utilizing existing and creating new internal and external knowledge base documents to assist with ticket resolution.
Active Directory Account maintenance
Managing access to internal and external collaboration spaces
PC Lifecycle Management
Conference Room Support
Inventory Receiving, & Tracking
Fulfill software requests.
Printer management
Business travel support
Demonstrate and assist with remote access to resources.
Support users at remote sites and Everett Lab
Assisting with onboarded as assigned.
Must Have Requirements:
Reliable
Self-starter
Strong communication skills
Preferred Requirements:
Communicate openly and display respect and a desire to foster teamwork.
Able to quickly learn and implement new concepts.
Calm in stressful situations and able to think through those situations to find the best outcome.
Customer service ability and interpersonal skills
Organizational skills
Proactive on finding areas within our process that can be improved and making these suggestions to the team.
Highly adaptable with problem solving.
The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork.
Actual position starting level and title will be determined based on assessment of qualifications.
Estimated Compensation Range for WA residents: $20.00/hr - $34.00/hr About Hansell Tierney: Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients’ unique needs. *This Organization Participates in E-Verify* This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.