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Posted: Fri Feb 02 2024

Salesforce Administrator

The Woodlands, TX

Contract To Hire

Salesforce Administrator
Houston, TX

  • 2+ years of experience working as a Salesforce Administrator.
  • Proven experience with Salesforce Sales Cloud and Service Cloud.
  • Strong understanding of Salesforce best practices and capabilities.
  • Demonstrated ability to lead and implement Salesforce projects from inception to completion.
  • Service mindset and a passion for helping small businesses.
  • Excellent communication and interpersonal skills.
  • Salesforce Administrator Certification is a plus.
  • Ability to collaborate in the office weekly on Monday, Tuesday, Wednesday
You will make an impact by
  • Implementation and Launch: Work closely with cross-functional teams to ensure a smooth and successful launch.
  • System Configuration and Customization: Configure and customize Salesforce to align with Homebase's specific needs. Optimize processes and workflows to enhance user experience and operational efficiency.
  • User Training and Support: Conduct training sessions for end-users and provide ongoing support to ensure the team is proficient in using Salesforce. Act as the first point of contact for troubleshooting and issue resolution.
  • Roadmap Development: Collaborate with key stakeholders to understand business requirements and build a roadmap for the continued development and enhancement of Salesforce functionality.
  • Data Management: Oversee data integrity and cleanliness within Salesforce. Implement best practices for data quality, cleansing, and deduplication.
  • Reports and Dashboards: Create and maintain reports and dashboards to provide real-time insights into sales and service performance. Customize reports based on specific business needs.
  • Integration Management: Collaborate with IT teams to manage integrations with other business systems, ensuring a seamless flow of data between Salesforce and other platforms.
  • Stay Informed: Keep abreast of Salesforce updates, features, and best practices. Implement new features and functionalities that align with Homebase's evolving business requirements.

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