Posted: Tue Jan 30 2024
Salary:$28 Per Hour
Houston, TX 77023
Act as the program coordinator and lead facilitator of the City’s hybrid telework training program. Using a standard facilitation guide, slide deck, and other tools, facilitate a highly interactive 8-hour course for employees and a 12-hour course for supervisors/managers. Apply high-impact training facilitation techniques that increase learner engagement. Maintain training program documentation and compliance reporting. Engage with learners, their supervisors, and executive leaders before, during, and after the training. Collaborate with the Office of Talent & Organizational Development team members in the pursuit of the overall mission. Have at least three years of professional experience training in an adult learning setting. Be detail-oriented and organized. Ability to create an engaging and safe learning environment rooted in adult learning theories. Ability to maximize technology in the classroom.
Work requires the direct application of a variety of procedures, policies and/or precedents. Moderate analytic ability is required in applying guidelines, policies and procedures, and in adapting standard methods to fit facts and conditions.
IMPACT OF ACTIONS:
Errors in work could lead to moderate expenses and inconveniences. Work is typically performed under moderate supervision and within standard operating procedures. The incumbent occasionally can function autonomously, with the supervisor available to answer questions as they arise.
Direct Supervision: Involves general scheduling and review of work as a 'working supervisor' or lead person.
Indirect Supervision: No indirect reports.
Internal Contacts: Level of internal contact is primarily with professionals and supervisors. Interaction requires considerable tact and cooperation involving somewhat sensitive issues or problems.
External Contacts: Level of external contact is primarily with citizens, visitors and/or mid-level representatives of government agencies, guests, vendors and professional contacts with allied organizations. Interaction requires moderate tact and cooperation; e.g., responding to questions which require some research to provide the correct answer.
Requires a Bachelor's degree in Psychology, Education, Personnel Management or a related field.
Three years of professional personnel experience involving training in a formal classroom setting and/or the development of curriculum and lesson plans for adult learners are required. Pertinent training experience on a professional level may be substituted for the above educational requirement on a year-for-year basis.
The position is physically comfortable; the individual has discretion about walking, standing, etc.
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and the air conditions.
Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.