Back to all SBH Plus jobs

Posted: Mon Jan 29 2024

Senior CRM Manager

Remote, NY
Per Hour

Direct Hire

What You’ll Be Responsible For:
  • Oversee the QA and deployment of all emails, SMS and push notification campaigns
  • Partner with Director Of CRM to oversee the email marketing calendar for the brands
  • Create and maintain automated workflows. Experience and understanding of automated campaigns and dynamic variables is a must
  • Optimizing our program based on insights from our reporting
  • Help generate email reporting
  • Act as point of contact for cross functional partners for the CRM department
  • Be able to troubleshoot issues or questions with our ESP
What We’ll Love About You:
  • You are detailed oriented and take pride in exceptional execution (ex: can spot spelling errors on creative, check to see whether the design output matches the brief, can identify issues with landing page functionality, issues with segmentation criteria)
  • You are a proactive problem-solver
  • You’re a master juggler with a proven ability to multi-task and work in a collaborative and fast-paced environment
  • You have excellent oral, written and presentation communication skills
What You’ll Need to Have:
  • 3-5 years relevant experience in email, sms and app push marketing with B2C e-Commerce & subscription business
  • Experience using an enterprise level ESP (EX: Sailthru, Klaviyo, Iterable is a plus!)
  • Experience with creating and or updating workflows, working with dynamic templates & creating segments
  • Basic level of understanding of html and css and responsive design
  • Email reporting experience; knowledge of email metrics and able to identify trends and translate data into actionable business insights
  • Experience with project management (experience with JIRA is a plus)
  • Ability to multi-task and work in a collaborative and fast-paced environment

What You'll Love About Us
  • Competitive base compensation
  • Bonus program
  • Remote first *
  • Paid Time Off
  • 401k with Company Match
  • Medical, Dental, Vision, and Commuter Benefits
  • Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
  • Complimentary Membership
  • A fun, creative and energetic work environment
Salary $120,000 - $130,000

SBH Plus