Regional Business Development and Account Manager

General Purpose

This position has three main focuses which are to manage comprehensive fluid management programs at the customer sites, develop new business with existing customers and develop new business with new customers in the Midwest region.

Salary range: $80-100K

Essential Functions

The account manager should have an ongoing presence at the customer sites and is responsible for managing all aspects of the client's products and operations at that site. A comprehensive fluid management program includes everything from inventory management and ordering to technical services. The account manager is responsible for all customer-relevant aspects of a Fluid Management Program which may include but are not limited to:

Operations/Logistics

• Monitor, manage plant inventory and consignment.
• Analyze inventories, customer production issues, quality and technical data.
• Coordinate with customers, suppliers and other plants to schedule pick-ups and deliveries
• Measure, track, and improve key performance indicators for customer’s departments within the plant site.

Administrative

• Regularly report site activity to the Client's Management
• Serve as customer site representative by entering and processing customer orders
• Provide and maintain daily records required for each customer department (production, procurement, etc.)

Technical

• Provide daily technical support and troubleshooting to customers.
• Work with customers’ Research and Development subject matter experts to develop new lubricant formulations to optimize plant operations.
• Take samples of products for testing
• Manage Environmental, Health and Safety policies and procedures and documentation.

Business Development

• Prospect territory for new customers.
• Gather competitive product information.
•  Develop new customers or new opportunities with existing customers.
• Prepare action plans and schedules to identify target accounts.
• Maintain and grow current customer base.

Strategy and Planning

• Develop a sales strategy to achieve organizational sales goals and revenues.
•  Develop performance measures that support the company’s strategic direction.
• Liaise with other company functions to ensure achievement of sales objectives.
• Forecast annual, quarterly, and monthly sales revenue.
• Establish and adjust selling prices by monitoring costs, competition, and supply and demand.

Education and Experience

• 7+ years of progressive experience in business development, account management, sales
  and/or technical sales.
• Bachelor of Science degree in management, marketing, business administration or
  relevant technical degree.
• Experience in an industrial manufacturing environment; petroleum and chemical markets
  preferred.